2008 Woodie Awards
Website restored
Liz Hood
Issue date: 9/7/07 Section: News
- Page 1 of 1
Students, faculty and others trying to log onto the Southwest Baptist University website were in for a surprise when it would not load. On Aug. 28 the SBU website was out of commission.
"I couldn't get on Blackboard to get notes for one of my classes," said senior Chris Dutschmann.
Without the use of the website it is hard to finish assignments and study for classes.
Director of Web Services, Shelly Brown said the website was down for approximately 10 hours. That is almost half a day the website was not working.
There is a way to be able to check an SBU email account without going to the website first.
By typing netmail.sbuniv.edu and entering the SBU username and password, the email account will open.
After about four hours of working on the website, Brown had it up and running again.
She had to rebuild the webserver before it could work properly.
There are still some things that are having to be tweaked, but for the most part, it seems to be back to normal.
A bad code caused a redirect of the SBU homepage making it inaccessible.
"Over the summer, we moved our website to an outside hosting plan for a short period of time as part of the disaster recovery plan," said Brown. "During that time our site was compromised."
To fix the problem, Web Services had to move the SBU website back to the original server, which had to be rebuilt. Then, they had to restore web files from a system backup.
Web Services will continue to adjust issues until the site is fixed.
"I couldn't get on Blackboard to get notes for one of my classes," said senior Chris Dutschmann.
Without the use of the website it is hard to finish assignments and study for classes.
Director of Web Services, Shelly Brown said the website was down for approximately 10 hours. That is almost half a day the website was not working.
There is a way to be able to check an SBU email account without going to the website first.
By typing netmail.sbuniv.edu and entering the SBU username and password, the email account will open.
After about four hours of working on the website, Brown had it up and running again.
She had to rebuild the webserver before it could work properly.
There are still some things that are having to be tweaked, but for the most part, it seems to be back to normal.
A bad code caused a redirect of the SBU homepage making it inaccessible.
"Over the summer, we moved our website to an outside hosting plan for a short period of time as part of the disaster recovery plan," said Brown. "During that time our site was compromised."
To fix the problem, Web Services had to move the SBU website back to the original server, which had to be rebuilt. Then, they had to restore web files from a system backup.
Web Services will continue to adjust issues until the site is fixed.
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